Mediation and Conduct Committee Liaison - Revision history

Boardaa: /* Updated wordings under "Term of job" to make it consistent with all job descriptions /

2025-12-19T23:01:38Z

/* Updated wordings under "Term of job" to make it consistent with all job descriptions /

← Older revision		Revision as of 16:01, 19 December 2025
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	'''Term of job:''' Indefinite		'''Term of job:''' Indefinite

	'''Hours per week:''' 40		'''Hours per week:''' Full-Time, Non-Exempt

	'''Basic ~~pay wage~~:''' ~~Hourly,~~ Level 10-14 ~~($52,629 - $63,971)~~		'''Basic Wage Range:''' Level 10-14

	'''Hired by:''' Staff Hiring Committee		'''Hired by:''' Staff Hiring Committee

Boardaa: /* Updated new job title for CXM*/

2025-12-18T23:18:54Z

Updated new job title for CXM

Boardaa: Boardaa moved page Conduct Hearing Coordinator to Mediation and Conduct Committee Liaison: Title Changed as per Board #4 (5.5.22)

2022-05-20T23:40:05Z

Boardaa moved page Conduct Hearing Coordinator to Mediation and Conduct Committee Liaison: Title Changed as per Board #4 (5.5.22)

← Older revision	Revision as of 16:40, 20 May 2022
(No difference)

Boardaa: /* Updated job description as per board approval at board #4 (5.5.22) */

2022-05-20T23:35:08Z

Updated job description as per board approval at board #4 (5.5.22)

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Boardaa: /* Updated job description as per board approval at Board #4 (5.5.2022) */

2022-05-10T19:37:46Z

Updated job description as per board approval at Board #4 (5.5.2022)

WikiSysop: Created page with "'''General Job Description:''' The Conduct Hearing Coordinator will serve as a formal and informal administrative hearing officer in Berkeley Student Cooperative (BSC) conduct..."

2018-11-29T01:12:38Z

Created page with "'''General Job Description:''' The Conduct Hearing Coordinator will serve as a formal and informal administrative hearing officer in Berkeley Student Cooperative (BSC) conduct..."

New page

'''General Job Description:''' The Conduct Hearing Coordinator will serve as a formal and informal administrative hearing officer in Berkeley Student Cooperative (BSC) conduct cases as well as providing advice and support to the BSC Conduct Committee. They will evaluate, investigate, and adjudicate complaints and allegations of violations of the BSC Conduct Code and portions of the BSC Member Contract. They will also provide advisory support, training, and coordination for the BSC Conduct Committee to review mid-level conduct complaints. In conjunction with the Member Resources Supervisor and student leaders, they develop educational materials related to common conduct issues and provide training and support to unit-level managers in enforcing conduct issues, conflict resolution, and restorative justice practices at the unit-level.

'''Job Maintenance Tasks:'''

'''Conduct Adjudication Oversight:'''
::1. Serve as the primary conduct officer for the organization.
::2. Hire, train and supervise the the Conduct Committee Chairs and the Conduct Member Advisors.
::3. In conjunction with the Conduct Committee Chairs and Conduct Member Advisors, select, train and provide ongoing support to the student Conduct Committee.
::4. Receive and review all member conduct complaints and determine if a potential conduct violation has occurred. Based on this determination, route complaints to the appropriate conduct process and/or hearing body consistent with BSC conduct policies.
::5. When deemed appropriate, work with the Member Resources Supervisor to offer conditional contracts that address conduct concerns and seek to provide members with resources and support that will allow them to remain within the BSC community.
::6. In collaboration with the Conduct Member Advisor, investigate all conduct complaints which may pose a threat to the safety of any BSC member, a unit, and/or the organization as whole.
::7. Along with the Conduct Chair and the Conduct Member Advisor, serve as the hearing body for all high-level conduct complains.
::8. Serve as an advisor to the Conduct Committee during conduct hearings for other complaints.
::9. Develop and maintain a list of appropriate sanctions for all conduct violations.
::10. Under the direction of the Cooperative Experience Manager, maintain a student conduct database, including conduct reports, tracking of outcomes and sanctions, reports and metrics.
::11. Under the direction of the Cooperative Experience Manager, maintain information related to BSC terminations and PNGs and regularly share this information with the appropriate unit-level managers.
::12. In collaboration with the Cooperative Experience Manager, report trends in student conduct to the Executive Director.

'''Conflict Resolution:'''
::1. In conjunction with the Member Resources Supervisor and Restorative Justice Practitioners, provide conflict mediation among members or at the unit-level when necessary.
::2. In collaboration with the Cooperative Experience Manager and the Member Resources Supervisor, resolve incidents with students through individual meetings outside of the formal processes whenever possible.

'''Training and Education:'''
::1. Develop and implement education, awareness, and prevention trainings and programs related to the BSC Conduct Code, grievance procedures and other relevant regulatory standards.
::2. Develop and implement educational resources to assist members who are alleged to have violated the BSC Conduct Code.
::3. Provide support to all unit-level managers for issues related to member conduct complaints.
::4. Train unit-level managers on best practices for enforcing unit and central-level conduct policies and resolving minor conduct concerns at the unit-level.

'''Skills/Knowledge required for job performance:'''
::1. Knowledge of student conduct administration theory and best practice.
::2. Knowledge of student support and intervention theory and best practice.
::3. Knowledge of applicable laws and regulations regarding student and employee policies and privacy records (Title IX, Clery Act, and FERPA ).
::4. Demonstrated cultural competence and proven effectiveness in serving the needs of a diverse student population.
::5. Ability to develop familiarity with, have respect for and apply consistently, a complex set of organizational policies dealing with the areas of responsibility for this position.
::6. Ability to counsel, advise and refer individuals and groups of students.
::7. Ability to understand complex problems and collaborate to explore alternative solutions.
::8. Ability to have present a high degree of professional and personal integrity, tact, commitment to ethical values, and respect for privacy and confidentiality.
::9. Excellent organizational and time management skills.
::10. Excellent interpersonal, verbal/ written communication skills.
::11. Ability to work in a fast-paced office environment and in stress or crisis.
::12. Intermediate skill in managing the effective use by others of computer applications to achieve business results (Microsoft Office, business database programs, online business applications, email, etc.)
::13. Ability to commit to equity and social justice.
::14. Desire and ability to work with students in a student-controlled cooperative environment.

'''Entry Level Experience/Education Required:'''
::1. Bachelor’s degree from an accredited college or university is required.
::2. A minimum of two years of experience in conducting investigations, either for an education environment or workplace is required.
::3. A minimum of two years experience in conflict resolution is required, preferably in the University setting.
::4. Master’s degree from an accredited institution in Higher Education, Student Affairs, College Student Personnel, Counseling, Social Work, or a related field is preferred.
::5. Two years of experience in student conduct or student affairs, working with conduct boards or related work experience is prefered.
::6. Experience with Google Suite and/or RMS Mercury Software is preferred.
::7. Previous supervisory experience, with students in particular, is preferred.

'''Physical Requirements:'''
::1. Ability to operate a computer keyboard, printer, copier, and telephone and engage in repetitive motions.
::2. Ability to occasionally attend evening meetings and sit through extended meetings.

'''Term of job:''' Indefinite

'''Hours per week:''' 40

'''Basic pay wage:''' Hourly, Level 10-14 ($52,629 - $63,971)

'''Hired by:''' Staff Hiring Committee

'''Immediate Supervisor:''' Cooperative Experience Manager

'''Contract:''' BSCEA

[''Board approved 10/18/18.'']

← Older revision		Revision as of 16:18, 18 December 2025
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	'''General Job Description:''' The Mediation and Conduct Committee Liaison (MCCL) will serve as a formal and informal administrative mediation and conduct committee liaison in Berkeley Student Cooperative (BSC). Their principal role is to provide support, training, and counsel to the BSC Conduct Committee, unit-level managers, and relevant stakeholders. Their duties will entail providing advisory support, training, and coordination for the BSC Conduct Committee to evaluate, investigate, and adjudicate complaints and allegations of violations of the BSC Conduct Code and portions of the BSC Member Contract. They will work closely and in conjunction with the Member Resource Coordinator, Cooperative Experience ~~Manager~~, BSC Board of Directors, and unit-level managers in developing educational materials related to conflict mediation and common conduct issues. They will also provide official training and direct liaison support to unit-level managers in promoting the BSC conduct code, conflict mediation, and restorative justice practices across the BSC.		'''General Job Description:''' The Mediation and Conduct Committee Liaison (MCCL) will serve as a formal and informal administrative mediation and conduct committee liaison in Berkeley Student Cooperative (BSC). Their principal role is to provide support, training, and counsel to the BSC Conduct Committee, unit-level managers, and relevant stakeholders. Their duties will entail providing advisory support, training, and coordination for the BSC Conduct Committee to evaluate, investigate, and adjudicate complaints and allegations of violations of the BSC Conduct Code and portions of the BSC Member Contract. They will work closely and in conjunction with the Member Resource Coordinator, Director of Cooperative Experience, BSC Board of Directors, and unit-level managers in developing educational materials related to conflict mediation and common conduct issues. They will also provide official training and direct liaison support to unit-level managers in promoting the BSC conduct code, conflict mediation, and restorative justice practices across the BSC.


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	::5. Serve as a non-voting member of the hearing body for all high-level conduct complaints, providing additional support to the voting members, which will include the Conduct Chair, Conduct Member Advisor, and one serving committee member		::5. Serve as a non-voting member of the hearing body for all high-level conduct complaints, providing additional support to the voting members, which will include the Conduct Chair, Conduct Member Advisor, and one serving committee member
	::6. Serve as the primary advisor to the BSC Conduct Committee and unit-level councils during unit-level and central-level conduct, PNG, and membership termination hearings		::6. Serve as the primary advisor to the BSC Conduct Committee and unit-level councils during unit-level and central-level conduct, PNG, and membership termination hearings
	::7. Under the direction of the Cooperative Experience ~~Manager~~, develop and maintain a member conduct database, including conduct reports, tracking of outcomes and sanctions, reports, and metrics as cases are submitted		::7. Under the direction of the Director of Cooperative Experience, develop and maintain a member conduct database, including conduct reports, tracking of outcomes and sanctions, reports, and metrics as cases are submitted
	::8. Under the direction of the Cooperative Experience ~~Manager~~, manage relevant information related to BSC terminations and unit-level PNGs and regularly share this information with BSC board directors and appropriate unit-level managers		::8. Under the direction of the Director of Cooperative Experience, manage relevant information related to BSC terminations and unit-level PNGs and regularly share this information with BSC board directors and appropriate unit-level managers
	::9. In collaboration with the Cooperative Experience ~~Manager~~, report trends in member conduct to BSC Board directors, BSC President, and the Executive Director		::9. In collaboration with the Director of Cooperative Experience, report trends in member conduct to BSC Board directors, BSC President, and the Executive Director
	::10. Develop and implement an internal and user-friendly restorative justice directory and infrastructure with resources and educational material to help unit-level managers and members navigate unit-level conflict		::10. Develop and implement an internal and user-friendly restorative justice directory and infrastructure with resources and educational material to help unit-level managers and members navigate unit-level conflict

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	'''Conflict Resolution and Harm Reduction Responsibilities:'''		'''Conflict Resolution and Harm Reduction Responsibilities:'''
	::1. In conjunction with the Member Resources Coordinator and Restorative Justice Practitioners, provide conflict mediation and restorative justice opportunities for members at the unit-level when appropriate		::1. In conjunction with the Member Resources Coordinator and Restorative Justice Practitioners, provide conflict mediation and restorative justice opportunities for members at the unit-level when appropriate
	::2. In collaboration with the Cooperative Experience ~~Manager~~ and the Member Resources Coordinator, seek to resolve incidents with members through individual mediation meetings outside of the formal processes whenever possible		::2. In collaboration with the Director of Cooperative Experience and the Member Resources Coordinator, seek to resolve incidents with members through individual mediation meetings outside of the formal processes whenever possible
	::3. Serve as the primary coordinator and support person for interpersonal conflicts to help facilitate and guide members toward mutual understanding and agreement when appropriate		::3. Serve as the primary coordinator and support person for interpersonal conflicts to help facilitate and guide members toward mutual understanding and agreement when appropriate
	::4. Identify and help implement a mutually agreed upon buffer to help facilitate and navigate discussion when necessary		::4. Identify and help implement a mutually agreed upon buffer to help facilitate and navigate discussion when necessary
	::5. Help members create a plan of action based on their mutual understanding and agreement and relevant personal needs whenever possible		::5. Help members create a plan of action based on their mutual understanding and agreement and relevant personal needs whenever possible
	::6. Provide ongoing support, resources, and guidance to unit-level managers and members through an internal and user-friendly restorative justice directory when requested		::6. Provide ongoing support, resources, and guidance to unit-level managers and members through an internal and user-friendly restorative justice directory when requested
	::7. Help coordinate and implement conflict resolution and harm reduction education and awareness training at the unit and central level for member leaders and staff ~~liasions~~ when appropriate and necessary		::7. Help coordinate and implement conflict resolution and harm reduction education and awareness training at the unit and central level for member leaders and staff liaisons when appropriate and necessary
	::8. When requested by house members involved, assess and understand a situation by talking with all involved, understanding intentions and impacts, and helping the members assess and facilitate an optimal path forward – prioritizing community accountability, transformative justice, and personal growth whenever possible		::8. When requested by house members involved, assess and understand a situation by talking with all involved, understanding intentions and impacts, and helping the members assess and facilitate an optimal path forward – prioritizing community accountability, transformative justice, and personal growth whenever possible
	::9. Ensure that members and communities harmed are directed to the internal and external resources and processes they need to heal, recover, and continue to be in community with their housemates		::9. Ensure that members and communities harmed are directed to the internal and external resources and processes they need to heal, recover, and continue to be in community with their housemates
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	'''Hired by:''' Staff Hiring Committee		'''Hired by:''' Staff Hiring Committee

	'''Immediate Supervisor:''' Cooperative Experience ~~Manager~~		'''Immediate Supervisor:''' Director of Cooperative Experience

	'''Contract:''' BSCEA		'''Contract:''' BSCEA

← Older revision		Revision as of 12:37, 10 May 2022
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	'''Conduct Adjudication Oversight:'''		'''Conduct Adjudication Oversight:'''
	::1. Serve as the primary conduct officer for the organization.		::1. Serve as the primary conduct officer for the organization.
	::2. Hire, train and supervise ~~the~~ the Conduct Committee Chairs and the Conduct Member Advisors.		::2. Hire, train and supervise the Conduct Committee Chairs and the Conduct Member Advisors.
	::3. In conjunction with the Conduct Committee Chairs and Conduct Member Advisors, select, train and provide ongoing support to the student Conduct Committee.		::3. In conjunction with the Conduct Committee Chairs and Conduct Member Advisors, select, train and provide ongoing support to the student Conduct Committee.
	::4. Receive and review all member conduct complaints and determine if a potential conduct violation has occurred. Based on this determination, route complaints to the appropriate conduct process and/or hearing body consistent with BSC conduct policies.		::4. Receive and review all member conduct complaints and determine if a potential conduct violation has occurred. Based on this determination, route complaints to the appropriate conduct process and/or hearing body consistent with BSC conduct policies.
	::5. When deemed appropriate, work with the Member Resources Supervisor to offer conditional contracts that address conduct concerns and seek to provide members with resources and support that will allow them to remain within the BSC community.		::5. When deemed appropriate, work with the Member Resources Supervisor to offer conditional contracts that address conduct concerns and seek to provide members with resources and support that will allow them to remain within the BSC community.
	::6. In collaboration with the Conduct Member Advisor, investigate all conduct complaints which may pose a threat to the safety of any BSC member, a unit, and/or the organization as whole.		::6. In collaboration with the Conduct Member Advisor, investigate all conduct complaints which may pose a threat to the safety of any BSC member, a unit, and/or the organization as whole.
	::7. Along with the Conduct Chair and the Conduct Member Advisor, serve as the hearing body for all high-level conduct ~~complains~~.		::7. Along with the Conduct Chair and the Conduct Member Advisor, serve as the hearing body for all high-level conduct complaints.
	::8. Serve as an advisor to the Conduct Committee during conduct hearings for other complaints.		::8. Serve as an advisor to the Conduct Committee during conduct hearings for other complaints.
	::9. Develop and maintain a list of appropriate sanctions for all conduct violations.		::9. Develop and maintain a list of appropriate sanctions for all conduct violations.
	::10. Under the direction of the Cooperative Experience Manager, maintain a student conduct database, including conduct reports, tracking of outcomes and sanctions, reports and metrics.		::10. Under the direction of the Cooperative Experience Manager, maintain a student conduct database, including conduct reports, tracking of outcomes and sanctions, reports and metrics.
	::11. Under the direction of the Cooperative Experience Manager, maintain information related to BSC terminations and PNGs and regularly share this information with the appropriate unit-level managers.		::11. Under the direction of the Cooperative Experience Manager, maintain information related to BSC terminations and PNGs and regularly share this information with the appropriate unit-level managers.
	::12. In collaboration with the Cooperative Experience Manager, report trends in student conduct to the Executive Director.		::12. Under the direction of the Experience and Training committee, maintain, provide, and present regular reports on statistics in a shared drive that is accessible to the Vice President of Experience and Training, the Experience and Training Committee, and the Cabinet, at all times. Also develop and send out to members versions of these reports that redact any confidential info.
			::13. In collaboration with the Cooperative Experience Manager, report trends in student conduct to the Executive Director.


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	::6. Ability to counsel, advise and refer individuals and groups of students.		::6. Ability to counsel, advise and refer individuals and groups of students.
	::7. Ability to understand complex problems and collaborate to explore alternative solutions.		::7. Ability to understand complex problems and collaborate to explore alternative solutions.
	::8. Ability to ~~have~~ present a high degree of professional and personal integrity, tact, commitment to ethical values, and respect for privacy and confidentiality.		::8. Ability to present a high degree of professional and personal integrity, tact, commitment to ethical values, and respect for privacy and confidentiality.
	::9. Excellent organizational and time management skills.		::9. Excellent organizational and time management skills.
	::10. Excellent interpersonal, verbal/ written communication skills.		::10. Excellent interpersonal, verbal/ written communication skills.
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	::3. A minimum of two years experience in conflict resolution is required, preferably in the University setting.		::3. A minimum of two years experience in conflict resolution is required, preferably in the University setting.
	::4. Master’s degree from an accredited institution in Higher Education, Student Affairs, College Student Personnel, Counseling, Social Work, or a related field is preferred.		::4. Master’s degree from an accredited institution in Higher Education, Student Affairs, College Student Personnel, Counseling, Social Work, or a related field is preferred.
	::5. Two years of experience in student conduct or student affairs, working with conduct boards or related work experience is ~~prefered~~.		::5. Two years of experience in student conduct or student affairs, working with conduct boards or related work experience is preferred.
	::6. Experience with Google Suite and/or RMS Mercury Software is preferred.		::6. Experience with Google Suite and/or RMS Mercury Software is preferred.
	::7. Previous supervisory experience, with students in particular, is preferred.		::7. Previous supervisory experience, with students in particular, is preferred.
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	[''Board approved 10/18/18.'']		[''Board approved 10/18/18.'']

			''[Updated 5/10/22]''