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| '''Member Advocate General Description:''' | | '''Member Advocate General Description:''' |
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| The Member Advocate is the primary resource for members with administrative problems or questions with the BSC, under the
| | Note: Following Spring 2012, the Member Advocate is no longer a Board-elected position. The Member Advocate position is now hired through HiCom, and a job description can be found on the HiCom Website. |
| supervision of the Member Resources Supervisor. The Member Advocate also assists members in resolving Central Level
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| issues such as payment schedules, student status, and membership eligibility. The Member Advocate is obliged to attend all
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| Administrative Committee (AdCom) meetings and act as the representative of members with cases that come before this
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| committee, and to represent members at house- and central level termination hearings. The Member Advocate is expected to
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| exercise a reasonable level of advocacy on behalf of the members; the member advocate for policy does not have to provide
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| advocacy for members with unreasonable or repetitive cases.
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| '''Member Advocate Duties:'''
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| :1. Publicize the Member Advocate’s services to the general membership.
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| ::a. Post fliers.
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| ::b. Make announcements at each house and apartment dinner and/or house council meetings, and at least at one meeting of the Board of Directors each semester.
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| ::c. Be willing to have a home phone made available to the general membership.
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| ::d. Attend the first Member Resources/SMUC meeting to notify house representatives of services.
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| :2. Consult with members.
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| ::a. Hold drop-in hours every week.
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| ::b. Meet with members on a case-to-case basis.
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| ::c. Provide advice to members, including interpretations of the AdCode.
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| ::d. Provide members with all relevant BSC documents, codes, etc., at their request.
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| ::e. Be thoroughly familiar with relevant BSC documents such as the current contract, Administrative Code and Termination Policy.
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| ::f. Refer non-policy conflicts or grievances to the Member Resources Supervisor.
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| :3. Advocate members’ concerns at all levels.
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| ::a. Negotiate on behalf of the members with Central Level managers.
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| ::b. Represent members at their house councils.
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| ::c. Assist members in preparing cases for AdCom.
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| ::d. Meet with the Operations Manager and the AdCom Chair to discuss AdCom cases.
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| ::e. Attend all AdCom meetings.
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| ::f. Represent members at AdCom and argue individual cases.
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| ::g. Represent members at AdCom in their absence.
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| ::h. Conduct appeals to the Board of Directors at the request of the members.
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| :::i. Represent the member or act as a facilitator at house level termination hearings.
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| :4. Miscellaneous
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| ::a. Attend Board of Directors meetings as necessary.
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| ::b. Maintain a knowledge of current BSC policies.
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| ::c. Meet with the Member Resource Supervisor on a regular basis.
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| ::d. Create and maintain manuals, calendar, resource list, or any other format on a semesterly basis to provide continuity for the specific purpose of orienting the next advocate.
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| :5. Supervision and Review
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| ::a. The Member Advocate is supervised by the Member Resources Supervisor and is accountable to the Board.
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| ::b. Between the 8th and 12th weeks of the semester, the Member Resources Supervisor will review the performance of the Member Advocate and send a written evaluation to the Board of Directors. The evaluation can contain a recommendation for a stipend or additional compensation for the Member Advocate in the event of outstanding work or an extremely heavy caseload.
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| ::c. The Board of Directors will discuss the evaluation with the Member Advocate and determine any additional compensation.
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| '''Term of position''': Fall/Spring or Summer
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| '''Supervisor''': Member Resources Supervisor
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| '''Hired by''': Board election
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| '''Expected hours per week''': 11
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| '''Compensation''': Fulfills workshift requirment, rent credit stipend
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