Senior Maintenance Technician: Difference between revisions

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m (Boardaa moved page Senior Maintenance Crew Member to Senior Maintenance Technician: Changed title from Crew to Technician)
 
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'''General Job Description:'''  
'''General Job Description:'''  
A Senior Maintenance Technician performs maintenance, repair and improvement work at BSC properties and assists in training central-level technician, house maintenance managers, and house-level crew in repair and maintenance techniques.  Senior Maintenance Technician assess and plan for maintenance, repairs, and improvements needed and oversee contractors working on approved projects.  Senior Maintenance Technician must possess the ability and desire to provide excellent customer service and work effectively in a cooperative, student-run organization. 


'''Primary Responsibilities:'''
A Senior Maintenance Technician performs maintenance, repair and improvement work at BSC properties and assists in training central-level technicians, house maintenance managers, and house-level crew in repair and maintenance techniques. Senior Maintenance Technicians assess and plan for maintenance, repairs, and improvements needed and oversee Maintenance Technician's work in order to ensure good quality and timely completion. Senior Maintenance Technicians must possess the ability and desire to provide excellent customer service and work effectively in a cooperative, student-run organization. 
: 1)    Provide prompt and effective response to the maintenance needs of all BSC houses and apartment complexes, as directed by the Maintenance Supervisor.
 
: 2)    Use a maintenance request database, including viewing assigned jobs, updating work performed on assigned jobs and communicating with students regarding status of work performed on a daily basis.
'''Job Maintenance Tasks:'''
: 3)    Working from written and oral instructions, perform journeyman level repairs and improvements  in one and be operational in the following areas:  complex plumbing, electrical, locksmithing, carpentry, heating & mechanical, major commercial kitchen appliances, roofing, drywall, etc.
# Supervises the work of Maintenance Technicians in the field and ensures quality and timely completion of work orders.  
: 4)    Purchase and deliver materials, as needed.
# Works from written and oral instructions performs limited work in multiple trades to maintain and improve BSC properties, both on a regular and emergency basis.
: 5)    Develop basic written plans/drawings of work to be performed done.
# Supervises and instructs summer crew, summer workers, and on-call maintenance workers. Provides assistance and training to house maintenance managers and other unit-level workers.  
: 6)    Review and code invoices and receipts and keep accurate mileage and timekeeping records.
# Purchases and delivers materials as needed.  
: 7)    Assess and make recommendations to the Maintenance Supervisor for approval of projects that address the maintenance and improvement needs of assigned properties, including Board Approved Projects (BAPS), House Approved Projects (HAPS) and Disabled Access Projects (DAPS).
# Helps coordinate and conduct dump runs for all BSC properties.
: 8)    Manage all aspects of work by contractors on approved projects, including soliciting and evaluating competing bids, recommending contracts for approval by the Maintenance Supervisor, and supervising the work.
# Conducts minor vehicle maintenance and coordinates regular services and repairs for the BSC vehicle fleet.
: 9)  Assist with Preventative Maintenance Inspections and Room Condition Reports  and associated follow-up repairs, as needed.
# Maintains written and computerized records of work done.
: 10)  Maintain the day-to-day functioning of the major systems, fixtures and equipment at assigned BSC properties.
# Develops basic written plans/drawings of work to be done.
: 11)  Respond to requests from the Maintenance Supervisor regarding emergency overtime and perform emergency repairs, as needed.
# Regularly monitors the condition and reports the needs of BSC properties to the Maintenance Director in order to ensure that maintenance issues are addressed.
: 12)  Other duties as assigned by the Maintenance Supervisor.
# Coordinates with outside vendors brought in to perform regular repairs and services (e.g. sewer cleaning, tree trimming, fire alarm testing, electrical/plumbing/HVAC repairs, etc.)
# Maintains and implements an ongoing Preventative Maintenance Plan for assigned properties.
# Maintains the day-to-day functioning of the major systems, fixtures and equipment at assigned properties with the assistance of the Senior Maintenance Technician, as needed.
# Responds to requests from the Maintenance Director regarding emergency overtime, as needed.
# Other duties as assigned by the Maintenance Director.
 
 
'''Relationship with Board/Membership: '''
 
# Leads workshops in building repair and maintenance techniques, for house maintenance managers, other maintenance staff, and BSC members, as requested.
# Participates in regular semester trainings of house maintenance managers.
# Keeps relevant records and statistics, and reports to Board and management as necessary.
# Maintains good relations with members in BSC properties being worked on.
# On a rotating basis in conjunction with the Maintenance Director, Project Director, and Senior Preventative Maintenance Technician, carry and answer the Maintenance Emergency Phone after hours and respond to emergencies as needed.


'''Training Responsibilities: '''
: 1)    In conjunction with the Maintenance Supervisor, mentor and help train Maintenance Technician and Rochdale/Fenwick Crew Members.
: 2)    In conjunction with the Maintenance Liaison, support and mentor house-level maintenance managers and the student apartment maintenance crew.
: 3)  Participate in and help teach workshops for co-op residents on basic home improvement tasks such as patching, painting, unclogging toilets, making window screens, etc.
: 4)    Attend regular CM Maintenance Technician meetings and monthly BSC Staff meetings.
: 5)    Participate in ongoing personal training and development opportunities.


'''Skills/Knowledge Required for Job Performance:'''
'''Skills/Knowledge Required for Job Performance:'''
:1.) Experience performing journeyman level work in at least one of the following areas and operational in at least two of the following areas:
 
:1. Experience maintaining apartments or hotels is preferred.
:2. Experience in a managerial or leadership position either in a work environment or community service-oriented/union context. Community service/union context is preferred.
:3. Operational Experience in at least two of the following areas.
::a. General carpentry (framing, sheetrock, trim and finish),  
::a. General carpentry (framing, sheetrock, trim and finish),  
::b. Electrical,  
::b. Electrical,  
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::d. Heating and mechanical,  
::d. Heating and mechanical,  
::e. Locksmithing
::e. Locksmithing
:2.) Good interpersonal and verbal/written communication skills.
:4. Valid California Drivers License and ability to drive a car or truck.
: 3.) Hands on knowledge of residential buildings maintenance and repair.
:5. Must be able to learn new skills/and/information quickly and easily and work under pressure and in crisis.
:4.) Ability to work with a diverse array of individuals and student in particular.
:6. Demonstrated ability to work independently.
: 5.) Excellent problem-solving/troubleshooting skills.
:7. Excellent problem-solving/ troubleshooting skills.
: 6.) Must be able to learn new skills and information quickly and easily and work under pressure and in crisis.
 
: 7.) Demonstrated ability to work independently.
 
: 8.) Basic skill with Microsoft Office programs (i.e. Word, Excel), email, google applications, and familiarity with database programs.
'''Entry Level Experience/Education Required:'''
: 9.) Basic math skills.
 
:10.) Ability to drive a car or truck.
# Five years of maintenance background. Experience maintaining hotels or apartments is preferred.
 
 
 
'''Term of job''': Indefinite
 
'''Hours per week''': 40 
 
'''Basic pay rate''': Hourly; Level 11
 
'''Hired by''': Staff Hiring Committee
 
'''Immediate supervisor''': Maintenance Director


'''Additional Requirements:'''
'''Contract''': BSCEA 
:1. )Must have car or truck, a valid California Driver’s License, a good driving record, and basic tools needed for the job.
:2.) Willingness and ability to carry a mobile telephone and respond to calls when away from the office environment (during regular work hours).
:3.) Desire to work with students in a student-controlled environment.


'''Physical Requirements:'''
'''Revised''': Fall 2018
(Reasonable accommodations available)
:1. )Ability to perform duties in a normal office environment and at BSC properties, both indoors and outdoors in all types of weather.
: 2.) Ability to talk, listen, stoop, kneel, reach, sit, stand, move, walk about construction sites on uneven terrain, crawl and reach in confined spaces, observe and measure physical attributes of properties in various stages of construction, distinguish shades of color, and engage in repetitive motions.
:3.) Ability to lift 60 pounds.
: 4.) Ability to operate a computer keyboard, printer, copier, fax and telephone.


'''Entrance Level Experience and Education Required for Job Performance:'''
'''Updated''': Fall 2022
:1.) Two years of college or equivalent experience working in a college environment.
: 2.) Four years (full-time equivalent) hands-on trade experience.


'''Skills/Knowledge Strongly Preferred for Job Performance:'''
:1.) Experience with student housing cooperatives, democratic, or cooperative living/working environments and willingness to apply the principles and practices of cooperative housing successfully to the job duties and requirements.
:2.) Interest in teaching and mentoring others in maintenance and repair skills.


:'''Term of job''': Indefinite
''[Approved by Board 10/27/2022]''
:'''Hours per week''':  Full-Time, Non-Exempt 
:'''Basic pay rate''': Hourly; Level 13 through Level 17
:'''Hired by''': Staff Hiring Committee
:'''Immediate supervisor''':  Maintenance Supervisor
:'''Contract''':  BSCEA 
:'''Revised''': Fall 2018


:::: '' Approved by Board 12/6/18 ''
'' Approved by Board 12/6/18 ''

Latest revision as of 10:55, 5 December 2022

General Job Description:

A Senior Maintenance Technician performs maintenance, repair and improvement work at BSC properties and assists in training central-level technicians, house maintenance managers, and house-level crew in repair and maintenance techniques. Senior Maintenance Technicians assess and plan for maintenance, repairs, and improvements needed and oversee Maintenance Technician's work in order to ensure good quality and timely completion. Senior Maintenance Technicians must possess the ability and desire to provide excellent customer service and work effectively in a cooperative, student-run organization.

Job Maintenance Tasks:

  1. Supervises the work of Maintenance Technicians in the field and ensures quality and timely completion of work orders.
  2. Works from written and oral instructions performs limited work in multiple trades to maintain and improve BSC properties, both on a regular and emergency basis.
  3. Supervises and instructs summer crew, summer workers, and on-call maintenance workers. Provides assistance and training to house maintenance managers and other unit-level workers.
  4. Purchases and delivers materials as needed.
  5. Helps coordinate and conduct dump runs for all BSC properties.
  6. Conducts minor vehicle maintenance and coordinates regular services and repairs for the BSC vehicle fleet.
  7. Maintains written and computerized records of work done.
  8. Develops basic written plans/drawings of work to be done.
  9. Regularly monitors the condition and reports the needs of BSC properties to the Maintenance Director in order to ensure that maintenance issues are addressed.
  10. Coordinates with outside vendors brought in to perform regular repairs and services (e.g. sewer cleaning, tree trimming, fire alarm testing, electrical/plumbing/HVAC repairs, etc.)
  11. Maintains and implements an ongoing Preventative Maintenance Plan for assigned properties.
  12. Maintains the day-to-day functioning of the major systems, fixtures and equipment at assigned properties with the assistance of the Senior Maintenance Technician, as needed.
  13. Responds to requests from the Maintenance Director regarding emergency overtime, as needed.
  14. Other duties as assigned by the Maintenance Director.


Relationship with Board/Membership:

  1. Leads workshops in building repair and maintenance techniques, for house maintenance managers, other maintenance staff, and BSC members, as requested.
  2. Participates in regular semester trainings of house maintenance managers.
  3. Keeps relevant records and statistics, and reports to Board and management as necessary.
  4. Maintains good relations with members in BSC properties being worked on.
  5. On a rotating basis in conjunction with the Maintenance Director, Project Director, and Senior Preventative Maintenance Technician, carry and answer the Maintenance Emergency Phone after hours and respond to emergencies as needed.


Skills/Knowledge Required for Job Performance:

1. Experience maintaining apartments or hotels is preferred.
2. Experience in a managerial or leadership position either in a work environment or community service-oriented/union context. Community service/union context is preferred.
3. Operational Experience in at least two of the following areas.
a. General carpentry (framing, sheetrock, trim and finish),
b. Electrical,
c. Plumbing,
d. Heating and mechanical,
e. Locksmithing
4. Valid California Drivers License and ability to drive a car or truck.
5. Must be able to learn new skills/and/information quickly and easily and work under pressure and in crisis.
6. Demonstrated ability to work independently.
7. Excellent problem-solving/ troubleshooting skills.


Entry Level Experience/Education Required:

  1. Five years of maintenance background. Experience maintaining hotels or apartments is preferred.


Term of job: Indefinite

Hours per week: 40

Basic pay rate: Hourly; Level 11

Hired by: Staff Hiring Committee

Immediate supervisor: Maintenance Director

Contract: BSCEA

Revised: Fall 2018

Updated: Fall 2022


[Approved by Board 10/27/2022]

Approved by Board 12/6/18

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